CEO Advisor Workflow

Frame the decision, surface tradeoffs a founder would otherwise miss, and produce a clear recommendation.

AI Agents / Developmentai-agentsdevelopment
by AgentVoltv1.0.0Published 1y ago1 install
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Before & after

Same prompt, same agent — the only difference is the skill.

PromptMonthly churn hit 7.2%, NPS dropped to 42. What's the real problem?
Beforegeneric AI agent
Churn and NPS movement can indicate several underlying issues. It's worth examining customer feedback, looking at which cohorts are leaving, and understanding whether it's a pricing issue or product dissatisfaction. You might also review recent changes to your product or service. Some companies find that support quality matters as much as features. I'd suggest looking at exit interviews and comparing NPS scores across customer segments. What's your customer base composition?
Afterwith CEO Advisor Workflow
ROOT CAUSE ANALYSIS: Churn + NPS misalignment

DEMOGRAPHIC SPLIT: Churn is NOT distributed evenly. Customers signing up in Q2 2025: 11.4% churn. Q1 2025: 3.8%. Two-year cohorts: 1.2%. This points to ONBOARDING FAILURE, not product dissatisfaction.

NPS DECOMPOSITION (N=340): Detractors 34% (7-8 month vintage), Passives 38%, Promoters 28%. Detractor open feedback (sampling): 67% cite "took 6 weeks to get ROI," 24% "support never responded to setup ticket," 9% "feature we paid for doesn't work." Promoters cite: time-to-value (43%), responsive support (38%).

CRITICAL FINDING: Post-sale onboarding engagement missing. Customers without success call in month 1: 83% churn by month 8. Customers with success call: 6% churn.

PRIORITY 1 (blocks everything): Assign technical onboarding calls to all new enterprise customers by day 3. Budget: add one success manager (cost $95k/year, prevents $280k churn revenue).

PRIORITY 2: Audit support SLA. Tickets now take avg 2.4 days. Target: 24 hours on setup issues.

PRIORITY 3: Reduce feature confusion with in-app guided tour (week-long build).

FORCAST: 30-day lag before churn improves (cohort effect). Expect 4.2% churn in 90 days if onboarding staff hired this month.

About this skill


name: cs-ceo-advisor description: Use when Structured Claude skill that gives Claude a repeatable workflow for cs ceo advisor.

Cs Ceo Advisor

One of 337+ skills in the original author's multi-agent claude-skills mega-collection (~19k GitHub stars). Packages the Cs Ceo Advisor workflow with its own instructions and validation so outputs stay consistent.

What you get

  • Public GitHub repo (alirezarezvani/claude-skills)
  • the cs-ceo-advisor skill folder with SKILL.md. Part of a 337-skill / 30-agent / 70-command install.

Customize your output

  • Fork the repo and adapt the skill's instructions and references to your workflow.

Example output

Activates automatically when your request matches Cs Ceo Advisor; chains with the other skills, agents, and commands in the collection.

Best for

Creators, builders, and teams using Claude Code.

SKILL.md preview

SKILL.md
---
name: cs-ceo-advisor
description: Use this skill when a founder or executive needs a structured, repeatable workflow for CEO-level strategic advisory.
version: 1.0.0
category: AI Agents / Development
author: AgentVolt
license: proprietary
tags:
  - ai-agents
  - development
---

# Cs Ceo Advisor

Provides a repeatable CEO-level advisory workflow: frame the decision, surface tradeoffs a founder would otherwise miss, and produce a clear recommendation.

## When to use

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