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name: chief-customer-officer-advisor description: Use when Chief Customer Officer advisory for startups: retention decomposition (gross retention vs NRR honesty, churn root-cause taxonomy), customer segmentation strategy (differential investment across tie...

Chief Customer Officer Advisor

Chief Customer Officer advisory for startups: retention decomposition (gross retention vs NRR honesty, churn root-cause taxonomy), customer segmentation strategy (differential investment across tiers + ICP fit scoring), CS team coverage model (pooled vs named CSM thresholds + ratio math), and CS team org evolution (CS vs Support vs AM distinctions). Use when designing retention strategy, segmenting customers for differential investment, sizing CS team, or sequencing CS hires. Strategic only — does not duplicate engineering/business-growth tactical skills. — One of 337+ skills in Ali Reza's multi-agent claude-skills collection (Claude, Codex, Gemini, Hermes; ~19k stars).

What you get

• Public GitHub repo (alirezarezvani/claude-skills)
• the chief-customer-officer-advisor skill folder with SKILL.md. Part of a 337-skill / 30-agent / 70-command install.

Customize your output

• Fork the repo and adapt the skill's instructions and references to your workflow.

Example output

Activates automatically when your request matches Chief Customer Officer Advisor; chains with the other skills, agents, and commands in the collection.

Best for

Creators, builders, and teams using Claude Code.