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name: capacity-planner description: Use when Use when an ops leader (Director of CX, Head of Support, VP Ops, Head of BizOps, Head of IT ops, Head of Finance ops) is sizing ops capacity, building a headcount plan, modeling utilization risk, p...

Capacity Planner

Use when an ops leader (Director of CX, Head of Support, VP Ops, Head of BizOps, Head of IT ops, Head of Finance ops) is sizing ops capacity, building a headcount plan, modeling utilization risk, planning Q3 capacity or annual support capacity, or designing CS coverage — and needs Erlang-C queueing math, P90 demand sizing, shrinkage-adjusted FTE, manager-trigger thresholds, and a quarterly hiring sequence with ramp + attrition. Apply when sustained team utilization is above 80% or when the team is growing >50% in 12 months. Run before committing the headcount budget. This is NOT engineering capacity (see vpe-advisor for DORA + cycle time) and NOT strategic 3-year workforce planning (see chro-advisor). — One of 337+ skills in Ali Reza's multi-agent claude-skills collection (Claude, Codex, Gemini, Hermes; ~19k stars).

What you get

• Public GitHub repo (alirezarezvani/claude-skills)
• the capacity-planner skill folder with SKILL.md. Part of a 337-skill / 30-agent / 70-command install.

Customize your output

• Fork the repo and adapt the skill's instructions and references to your workflow.

Example output

Activates automatically when your request matches Capacity Planner; chains with the other skills, agents, and commands in the collection.

Best for

Creators, builders, and teams using Claude Code.