Vendor Management
Runs vendor scorecards, SLA compliance checks, and third-party risk classification for SaaS and supplier relationships.
Before & after
Same prompt, same agent — the only difference is the skill.
That's a big vendor portfolio to assess. You'd want to look at things like uptime SLAs, security certifications, pricing, and whether they're actively maintained. Do you have a list of the 60 vendors? I'd also need to know: Are all of them critical to operations, or do some handle non-essential functions? What compliance standards matter to you—SOC 2, ISO, GDPR? Once I understand your risk tolerance and priorities, I can help you build a scoring framework.
VENDOR AUDIT REPORT (60 vendors) VENDOR SCORECARD OVERVIEW Critical vendors: 12 (scoring detail below) Medium-risk vendors: 28 (SLA compliance flagged) Low-risk vendors: 20 (compliant, stable) TOP 5 CRITICAL VENDORS 1. Stripe (Payment Processing) Risk score: 2.1/10 (LOW) Uptime SLA: 99.9% (tracked) Actual uptime (last 90d): 99.97% Certification: SOC 2 Type II (current) Renewal: Auto-renew, no action needed 2. Salesforce (CRM) Risk score: 4.3/10 (MEDIUM) Uptime SLA: 99.95% Actual uptime: 99.9% (missed target once in July) Certification: FedRAMP (expires 2027-03) Renewal: June 2027 Flag: Outage 2026-07-14 (2 hrs), no SLA credit claimed Action: Claim credit by Aug 1 deadline 3. HubSpot (Marketing Automation) Risk score: 3.8/10 (LOW-MEDIUM) Uptime SLA: 99.5% Actual: 99.83% Certification: ISO 27001 (current) 4. Snowflake (Data Warehouse) Risk score: 3.2/10 (LOW) Uptime SLA: 99.9% Actual: 99.92% 5. AWS (Infrastructure) Risk score: 2.9/10 (LOW) Uptime SLA: 99.99% Actual: 99.99% SLA COMPLIANCE MATRIX (last 90 days) Vendor | Target | Actual | Credits Claimed | Credits Missed Stripe | 99.9% | 99.97% | $0 | $0 Salesforce | 99.95% | 99.9% | $0 | $800 (claim now) HubSpot | 99.5% | 99.83% | $0 | $0 TIER-1 VENDOR REVIEW PREP Schedule: Salesforce quarterly business review (Sept 15) Goal: Discuss outage, negotiate term extension discount Owner: Finance + Operations RISK VECTORS (across portfolio) Cost creep: 8 vendors increased price >10% YoY Maintenance: 3 vendors in maintenance mode (no updates 6+ mo) Competition: 5 viable alternatives exist (switching cost <50k) Replacements: Rank by urgency 1. Replace vendor C (maintenance mode) 2. Negotiate vendor D (cost creep) 3. Monitor vendor E (maintenance watch) ACTION ITEMS (Priority) → Claim Salesforce SLA credit (deadline: Aug 1) → Schedule vendor D renewal (price negotiation) → Evaluate vendor C replacements (shortlist by Aug 15) → Quarterly SLA review (automate next cycle)
About this skill
name: vendor-management description: Use when Use when reviewing, scoring, or auditing third-party SaaS / vendor relationships — running a vendor scorecard with industry tuning, tracking SLA compliance with credit-claim flags, classifying thir...
Vendor Management
Use when reviewing, scoring, or auditing third-party SaaS / vendor relationships — running a vendor scorecard with industry tuning, tracking SLA compliance with credit-claim flags, classifying third-party risk across 4 risk vectors, preparing a tier-1 vendor review, or auditing the SaaS portfolio. Forks context so large vendor catalogs (50-500 line items) and SLA logs don't pollute the parent thread. Triggers on "vendor SLA", "vendor scorecard", "third-party risk", "TPRM", "vendor review", "supplier performance", "vendor health check", "renewal review".
What you get
- Public GitHub repo (alirezarezvani/claude-skills)
- the vendor-management skill folder with SKILL.md. Part of a 337-skill / 30-agent / 70-command install.
Customize your output
- Fork the repo and adapt the skill's instructions and references to your workflow.
Example output
Activates automatically when your request matches Vendor Management; chains with the other skills, agents, and commands in the collection.
Best for
Creators, builders, and teams using Claude Code.
SKILL.md preview
---
name: vendor-management
description: Use this skill when reviewing, scoring, or auditing third-party SaaS and vendor relationships, including SLA compliance and vendor risk classification.
version: 1.0.0
category: Business & Ops / Operations
author: AgentVolt
license: proprietary
tags:
- business-ops
- operations
---
# Vendor Management
Runs vendor scorecards, SLA compliance checks, and third-party risk classification for SaaS and supplier relationships.
## When to use
… (sign up to view the full skill)More business & ops skills
View all Business & Ops skills →Capacity Planner
Builds an ops headcount plan using queueing math, P90 demand sizing, and shrinkage-adjusted FTE counts, ending in a quarterly hiring sequence with ramp and attrition built in.
Internal Comms
Drafts and sequences an internal-only change-management communication, pairing Prosci ADKAR and Kotter's 8-step model into a touchpoint calendar and message set.
Procurement Optimizer
Runs structured spend audits, UNSPSC-aligned category analysis, and supplier rationalization.
Business Operations Skills
Use when running, diagnosing, or designing internal business operations — process documentation, vendor SLAs, capacity planning, internal comms, SOP/runbook authoring, procurement spend.